Return Policy
Return Policy
31 Jan 2023
Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase, please contact us at maisonmuskoka@gmail.com.
Returns
We do not accept returns on custom and or personalized item. Stock items may be returned within 30 days and must be in new unused and undamaged condition. Returned items will be refunded, (Shipping cost will not be refunded) once we receive the item.
Return Process
Contact us at maisonmuskoka@gmail.com for return authorization. We will respond within 24-48 hrs to your request. Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
Shipping Address for returns once you have receive authorization is:
Maison Muskoka
155 Musquash Road
Gravenhurst, On. Canada
P1P 1E0